Shipping Policy
Effective as of: August 13, 2026
Thank you for shopping with Cordless Grass Trimmer! We are committed to delivering your new cordless grass trimmer efficiently and securely. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
- Carriers: We primarily use USPS and UPS for domestic shipments within the United States.
- Estimated Delivery Time: Once shipped, domestic orders typically arrive within 5-10 business days.
4. International Shipping
- Carriers: International orders are shipped via various carriers depending on the destination.
- Estimated Delivery Time: International orders typically arrive within 10-25 business days after shipment, depending on the destination country and customs processing.
- Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframes, Cordless Grass Trimmer is not responsible for shipping delays caused by:
- Carrier issues (e.g., lost packages, operational delays).
- Weather conditions.
- Customs processing delays for international shipments.
- Incorrect or incomplete shipping addresses provided by the customer.
We will, however, do our best to assist you in resolving any issues with the shipping carrier.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these types of addresses can only be shipped via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@cordlessgrasstrimmer.com within 7 days of the expected delivery date (for lost packages) or 7 days of delivery (for damaged packages). Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement or refund.
9. Restricted Countries
We do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on a restricted list, your order will be canceled and refunded.
10. Contact Information
If you have any questions about your order's shipping, please contact us at:
Email: support@cordlessgrasstrimmer.com
Website: https://cordlessgrasstrimmer.com